Core & IT services contracts are the largest single expense after payroll. These one-sided agreements are fraught with unfavorable terms, conditions and details most bankers don't understand until it's too late. Join in a conversation with industry negotiations expert Aaron Silva, the CEO of Paladin fs (10 years) and Golden Contract Coalition (2016), as he discusses the ins and outs of these agreements, pricing and legal concerns.


Aaron speaks regularly across the country at major banking events and is recognized as a tell-it-like-it-is professional that is dedicated to helping institutions rebalance these onerous agreements with the suppliers such as Fiserv, FIS and Jack Henry.



To help Mr. Silva prepare for our discussion please confidentially answer the following questions as best you can.